Skip to content

Posts from the ‘Shifty Jelly’ Category

3
Feb

2012 The Shifty Jelly Year Of The Shiny

Welcome to 2012, and goodbye to January…where on earth does the time go! This is the first year we’ve sat down and actually planned the year ahead. It’s been quite an exciting task and today we thought we’d share a little bit of that planning process with you. Nothing is guaranteed of course, we’re not exactly renowned for sticking to deadlines, or plans, so we’ll see how it goes.

First things first, we present to you Shiny Item #1:

Our New Website Click Me Click Me!

Off you go, visit it, marvel at it, behold it’s simple, shiny beauty.  The next thing you’ll probably notice is Shiny Item #2:

Ohhh...what could it be?!

That’s right, we’ve been working on a brand new Mac app. No details yet, we’ll just let you marvel mysteriously.

But of course it wouldn’t be the Official Year of Shiny Things (why yes, I did just make that up, thanks for asking) if there wasn’t more than just those two things, and there certainly is. We plan on making some very big changes to our existing iOS apps, as well as our Android apps. This is the first year we’re going to turn our Android development into a first class experience. What we’ll be striving for is an equal (or better!) app experience on our Android apps in comparison to our iOS ones.

Suffice it to say we’re very excited about 2012, and if you own an iPhone, iPod Touch, iPad, Android Phone, Android Tablet or a Mac you should be too! If on the other hand you own only Windows products, then perhaps it’s time to evaluate where you are in life, and what on earth you’re doing reading our blog…

18
Nov

Pocket Casts 3.2 for iOS

The 3.2 update for iOS is out, go grab it. Highlights include:

  • Added variable speed video playback, tap fast forward to speed up, rewind to slow down
  • Filter buttons on the episodes list page are now configurable, hold down your finger on one, and choose what you want displayed. You can even bring back the old Everything I Haven’t Downloaded view :)
  • Settings for stopping the app initiating downloads and streaming while on 3G -> Handy for those with small data caps
  • the app will now auto-switch to downloaded episode if you’re streaming or progressively playing when a podcast finishes downloading
  • configuration option for whether you want your headphone/bluetooth/lock screen controls to jump through a podcast, or control the playlist
  • Enhanced podcasts with many images per chapter are now supported
  • More information sent to stereos for your viewing pleasure
  • Many performance improvements, bug fixes, and other smallish enhancements (were’s the fun if we tell you what they all are!)
  • Bonus 1000 points if you read all the way to here. Points are redeemable for more points in future.
13
Oct

Pocket Casts 3.0 for iOS

We’re proud to announce the availability of Pocket Casts 3.0, for iOS: http://itunes.apple.com/au/app/pocket-casts/id414834813?mt=8

Over 3 months ago we took a long, hard look at Pocket Casts. It was by far our favourite app, yet it was selling really badly. So we had a decision to make: let it go and move on to something else, or double down and work on making it better. We loved it too much to let it go, I for one use it twice a day, if not more. So we made a decision that’s not easy as a small developer with very tight cash flow…we decided to spend whatever it took on getting the app right. ‘Whatever it took’ turned out to be 3 months. That’s a huge risk, but we think it was worth it.

New Look, New Layout, New Flow

The first thing you’ll notice when you open version 3.0 is that everything has changed. The look, the feel, the flow of the entire app. There are many reasons for this, but the main one for us was always about making the app more usable and more friendly. For long time users of our application, we realise this can be quite jarring at first but give it a few days we think you’ll love it. We can’t explain every single change we made, but we’d like to cover a few.

When we first created Pocket Casts, we came up with the concept of the updates tab. New episodes stayed there, until you either downloaded or deleted them. We loved this, but it confused people to no end. Some people don’t like deleting, others were confused when after a podcast was downloaded, it would disappear from the updates tab. Where did it go, what did I do…they didn’t know. So the concept of ‘Recent’ and the Episodes page was born:

The way it works now is that episodes that you’re phone has found out about recently, appear in the ‘recent’ page. Downloading them leaves them there, but also places them in the ‘downloaded’ page (which also flashes briefly when you download something. This makes it clearer where your podcasts are, and how to get to them. Another new feature is that the app will now download 2 podcasts at once, which is handy when one podcast authors site is screamingly fast, while the other is slow.

Cloud Power! (Notifications, Speed, Data Use)

Pocket Casts is the only podcast application for iOS (as far as we know) that does all its podcast processing on a server. What this means is that when your phone needs to see what’s new, instead of downloading individual podcast feeds (which can be very large), it just calls our server once “hey what’s new” it says. “Here are 3 episodes that are new since the last time you checked” says our server. That’s about 10kb’s worth of data, vs potentially many megabytes worth. Also worth noting is it’s a lot faster.

Talk is cheap though. Let’s compare Pocket Casts with the highest ranking of our competitors. I installed both apps cleanly, and imported my OPML file with the 27 podcasts that I subscribe to. I let both do their first refresh/setup without timing. Next I quit both apps, and performed a refresh in each one in turn, measuring the amount of data used, and the time taken. The results might surprise you:

Pocket Casts took 1 second to refresh all 27 of my podcasts. Our competitor took almost 2 minutes (105 seconds). That’s about 70x longer. It’s worth noting here that I could have been really mean and added 100 podcasts. Pocket Casts would still do those in 1 second, while the competing app (without a server) could take up to 10 minutes. It’s not rocket science, their app has to go off and look at every single RSS feed for every single podcast and see what’s new. That’s where our server comes in, it refreshes podcast feeds at a rate of about one million per day! All this so that your phone doesn’t have to.

Time aside, I decided to monitor the data use. To refresh 27 podcasts Pocket Casts sends 5kb to our server, and receives 3kb, for a total of 8kb. That’s tiny. The competing app sent 69kb and received 2252kb for a total of 2321kb (2.3 megabytes). In this case the competing app uses 290x more data than Pocket Casts. Note that we’re not deriding our competitor in any way, you can’t do any better than that, since you have to parse the feeds from the phone. That’s why we designed our app to have a server, because we wanted fast refreshes with minimal data use. And not just any old server, we currently run 11 high-end servers, that plow through many, many gigabytes worth of data each and every day. Yes, we do take this very, very seriously.

Speed, and bandwidth aside, having a server also adds one more benefit, the ability to do push notifications. Something we’ve expanded quite a lot in the new version:

You can now opt to receive text notifications, along with a sound when new podcasts are released. You can even turn this on or off per podcast, if you like some more than others. What it means is that you’re always notified about what’s new, even if you have the app closed.

Now Playing

The old now playing screen was ok, but there were a few things that bothered us. Firstly the progress bar was too close to the top of the screen, which didn’t work well with iOS 5 and its new notification pull down. Secondly the controls were a bit small, and felt cramped down the bottom. Lastly there didn’t seem to be any consistency as to how we placed  these controls on the page. In the new version we’ve fixed all that, while retaining the ability to see all the podcast artwork by tapping in the middle of the screen. The show notes are now much more accessible as well, just swipe to the right to see them. We also download the show notes when the podcast is downloaded, so no more having to have an internet connection to read them. On the list screens, you can now see exactly where you are up to in each podcast (and it updates if the podcast is playing) as well as being able to pause and play right from those screens. Lastly (and this is one of our favourite features) you can now start playing a podcast while it’s downloading.

Storage

If you listen to a lot of podcasts like we do, then you can quickly become overwhelmed with having to manage them. Deleting old ones can especially turn into a chore. With the new version of Pocket Casts, we now let you configure how many old episodes you’d like to keep. You can do this for all your podcasts, as well as each one individually. So in my case I tell it to keep the last 3 Tech News Todays (a daily show), but only the last This Week In Tech (a weekly show). You can also ‘star’ an episode if you want to make sure it never gets automatically deleted by the app.

Podcast Settings

New to Pocket Casts v3.0 is the Podcast Settings page. We realised fairly early on that some podcasts have really terrible album artwork. Others have long and cumbersome names. Well worry about those things no longer:

Now you can change the name of a podcast, or its artwork at any time. We may have accidentally also created a way to listen to more…how shall we say…’risque’ podcasts with this feature, but that wasn’t our intention. Honest.

Sharing

Another great new feature of Pocket Casts v3.0 is the ability to share your podcasts, episodes, or even the position in an episode with other people. This means if you’re really liking a podcast, or an episode, you can recommend it to a friend in a few simple taps. When you tap on an email, tweet or website with this sharing link in it, you can open that straight from your phone, and it will launch Pocket Casts, and let you choose if you’d like to listen/subscribe. When we release version 3.1 for Android, you’ll even be able to share with your friends on the other side of the fence.

The Small Things

We could go on for hours (quite literally) about all the things we’ve changed, but we’ll leave you with a few extra things:

  • You can stop an episode from playing (or streaming) by long pressing on the now playing tab icon.
  • We now have podcast chapter support, swipe to the left to see all the chapters, tap on one to play it
  • You can now export your subscriptions to an OPML file, for backup and to use in other podcasting apps
  • You can now turn our giant skip buttons off, handy for people that want to listen to advertising
  • You can now check out the podcast description, and visit the podcasts website from the podcast page
  • You can tap on the first podcasting tab to switch from the tile view to the episode view
  • You can now add videos into your playlist as well. By default they’ll play as audio, but one tap and you can be watching the video instead.
Don’t tell me you made it to the end, and are still reading? Go grab the app already. Tell a friend. Heck yell it out from the rooftops if you have to:
2
Aug

Amazon App Store: Rotten To The Core

About 3 months ago, we set off on a little experiment into the world of the Amazon App Store. Back then people were hailing it as the solution to the problems with the Google Market, industry pundits like Andy Ihnatko called it ‘An Excellent Work in Progress‘.

Amazon’s biggest feature by far, has been their Free App Of The Day promotion. Publicly their terms say that they pay developers 20% of the asking price of an app, even when they give it away free. To both consumers and naive developers alike, this seems like a big chance to make something rare in the Android world: real money. But here’s the dirty secret Amazon don’t want you to know, they don’t pay developers a single cent. Before being featured by Amazon, you get an email like this one:

As you may already know, the Free App of the Day offer placement is one of the most visible and valuable spaces on the Amazon Appstore. We would like to include your app “[name removed]” in our Free App of the Day calendar. We have seen tremendous results from this promotion spot and believe it will bring you a great deal of positive reviews and traffic. It is an opportunity to build your brand especially in association with a brand like Amazon’s. The current price of this placement is at 0% rev share for that one day you are placed.

The emphasis there was actually added by them in their email. So we asked them to confirm, what seemed a ridiculous proposition:

Thanks for emailing us. If I read this correctly you’d like to give away our application for free, and pay us nothing? That’s very generous of you, but we like being paid for our work. I appreciate that Amazon is trying to build up it’s store, and get more users, but the problem is at the moment you have the reputation of being ‘The place where I get my free apps’ and for a developer like us who doesn’t put advertising into our applications, that can only be a bad thing.

We’d be happy to reconsider if you decided to pay us the 20% that we agreed to in our original developer agreement, but this new one seems to favour only you, at the expense of us?

To which they responded:

Thanks for your response. The Free App of the Day promotion is the most valuable and visible spot in the store. It hosted the launch of the likes of Angry Birds Rio, Plants v. Zombies and more. Amazon will not receive any sales rev share from the Free App of the Day; and in fact, with as the Free of the Day for one day, you will receive a subsequent Appstore main page placement for the following 14 days.

All these highly valuable placements are at no cost to you. We want to promote your app and in exchange of the placements, at the 0% rev share for one day only.

All this seemed way too one sided to us, Amazon is being predatory here, and asking developers (who are often desperate for exposure) to give away their app, in order to promote Amazon. A heated debate broke out in our office about whether we should or not. I was firmly against, my business partner for. In the end we agreed that we had entered the world of Android development as an experiment, and it would seem silly not to add more data to the experiment we were conducting. The day of our promotion came:

That’s right, Amazon gave away 101,491 copies of our app! At this point, we had a few seconds of excitement as well, had we mis-read the email and really earned $54,800 in one day? We would have done if our public agreement was in place, but we can now confirm that thanks to Amazon’s secret back-door deals, we made $0 on that day. That’s right, over 100,000 apps given away, $0 made. Did the exposure count for much in the days afterwards? That’s also a big no, the day after saw a blip in sales, followed by things going back to exactly where we started, selling a few apps a day. In fact Amazon decided to rub salt in the wounds a little further by discounting our app to 99 cents for a few days after the free promotion. All we got was about 300 emails a day to answer over the space of a few weeks, that left us tired and burnt out. For all we know most of the people who wanted our application, now have it. To add insult to injury Pocket Casts relies on a server to parse podcast feeds (allowing instant updates on your phone), and all these new users forced us to buy more hardware just to meet demand. Hardware that we are going to have to support indefinitely at our own cost.

What makes us mad though is the public perception that Amazon pays developers to be featured. Every single person we asked on Twitter or via email thought they were helping developers out, and getting a free application. Amazon does nothing to dispel these rumours, in fact they put really restrictive clauses at the bottom of their emails, saying that no one is even allowed to discuss these back door deals they are doing. But that’s not our only beef with Amazon:

  • Lengthy review times of anywhere up to 2 weeks (I’ve lost count of the amount of emails from people asking why our Google Market app is newer)
  • Amazon gets to set the price of your app to whatever they want, without any input from you, or even the chance to reject their price
  • Amazon re-writes your description, and in ours they even made up things like ‘add up to 100 podcasts’. No idea where on earth they got that number from
  • Amazon don’t provide error reports like Google do making it hard to fix errors
  • They don’t yet support Google’s new multiple APK initiative
  • Amazon pays far later than Google does, and to date we haven’t received any cheques from them, even though we are listed as being ‘payed’
  • US Only
  • Much less real-time sales information than Google
  • Update: (and this one surprised us) you can’t remove apps from their store! You have to ask them for permission via an email. Every other store lets you remove apps from sale.
Add these things up, and we were starting to ask ourselves, why on earth are we in business with these guys?

We can see the counter argument here, that we agreed to Amazon’s terms, even if they were underhanded and secret, so we deserve everything we got. Perhaps. I guess it’s just lucky for us that this was an experiment, and that we don’t make our full time income from selling Android apps, but rather from developing for iOS. That said, we want to make a clear stand here, so that Amazon doesn’t take advantage of those less fortunate than us.

So today we’re making a stand. Effective immediately we are removing ourselves from the Amazon Store. We’re not the only ones doing this.

To anyone who paid for our app in the Amazon Store (yes all 200 or so of you!), we apologise for the inconvenience. If you choose to come and join us in the Google Market, and want a refund for that purchase, we will be more than happy to oblige. Contact us for more details. To those who got the app free from Amazon, we’re sorry to say there won’t be any more updates. We won’t cripple your app in any way, it will continue to work…but then if you like it that much, you could do worse than throw $2 our way ;)

Update 2

  • We’ve turned off comments because they were getting to hard to moderate, plus I think we’ve pretty much got all the point of views now. We enjoyed the feedback though, good and bad :)
  • Yes we got what we signed up for, that’s not our beef. This article sums up our contention better than we perhaps did: http://techcrunch.com/2011/08/02/amazons-appstore-youll-make-0-when-we-give-your-app-away-and-youll-like-it/
  • Our app status in Amazon now says ‘suppressed’ no idea what that means, but it does sound a bit comical/sinister ;)
  • My personal favourites are the conspiracy theorists “BUT YOU DIDN’T SHOW SALES AFTERWARDS, YOU GUYS MUST HAVE MADE MILLIONS”. I was almost tempted to post “Dang nab it, you caught us red handed” as a joke, but no doubt that would just get out of hand. Here you go July sales (we were featured on the 27th of June, -10 points if you ask for June 28-30th, now you’re just being silly ;-P):

20
Apr

App Store Experiments Gone Wild

In our previous post we lost our minds and decided to make Pocket Weather World and Pocket Weather World HD free for a day (normally USD$1.99) . How did it go? Well we’re glad you asked…

Sales PWW

Pocket Weather World Downloads

PWW HD Sales

Pocket Weather World HD Downloads

In terms of raw download numbers: 32,978 new Pocket Weather World users, and 23,104 HD, for a total of 56,082 new users!

I freely admit, we didn’t expect that many before the sale! I guessed 26,000, Philip 8000 (yeah, who da man!). We didn’t bother to try and optimise our server because our Australian one already supports 400,000+ users, so we figured we could add thousands of people without breaking a sweat. Boy were we wrong:

It turns out there’s one key difference in Pocket Weather World, in that searches for new locations used to take 600ms. No big deal you say, that’s reasonably snappy! True, until 50,000 new people download your app and all go to search at once! Needless to say we went into a mad scramble, and 2 hours later we got that search query down to 6ms (props to Philip on that one). Still the fact remains, thousands of new customers had just been exposed to an app that didn’t work.

By the time the sale was over, the server was under control, and we even added more memory to it just for good measure, but the damage had been done. A lot of 1 star reviews, and a lot of people that now associate ‘Shifty Jelly’ with ‘stuff that doesn’t work’.

So with that in mind, let’s get to the juicy bits, after all at least half of those new people got a working app, not a broken one. So when the sale ended did they tell all their friends? Did sales skyrocket? Pocket Weather World averages about $20 a day in sales, it shot up to $427 on the first day, and we got all giddy with excitement, but it rapidly dropped off in the following two days. Our hope is that people who heard about the sale, missed out, and then bought it anyway, but it could also have been people that thought it was free, ignored the button, and just clicked buy. We haven’t received any complaint emails, but you just never know.

Pocket Weather World Revenue

Pocket Weather World HD is similar, except it averages closer to $10 a day on the app store, and it’s post sale sales were much more measured.

Pocket Weather World HD Revenue

So what did we learn from all this?

  • If you make a paid app free, expect a lot of downloads!
  • If you’re app has a server component to it, be sure to test the hell out of it first, and not just assume it will be ok.
  • Free app sales will get you a lot of eyeballs, but who knows if they are the right ones, or if there’s any long term affect from doing it.
So there you go, interesting experiment. We’re not going to be making this a regular thing, and we don’t do discounts or promotions, so please feel free to continue buying our apps ;)
8
Mar

Can Android and iOS Co-Exist?

Today we’re proud to announce our latest app Pocket Casts, for Android:

https://market.android.com/details?id=au.com.shiftyjelly.pocketcasts

Which begs the obvious question: Have we gone mad, two Android apps in the space of a month? Have we abandoned iOS for greener pastures? The simple answer to which would be: no, we’ve always been mad, but we’re still committed to iOS development.

The longer answer is that currently we have two programmers at Shifty Jelly: Philip and Russell. Out of those two only one coded all our iOS apps, Russell. Philip focussed on the server side of things, which pretty much all of our apps rely on, and which has always been a full time job on it’s own. Since resigning from our full time jobs in September of 2010 Philip has been optimising the heck out of our servers, to ensure that each day he has less and less maintenance that he has to do on them. This frees him up to do some front-end development, which is something he’s always wanted to do. Combine that with his 10 years of experience in Java, and Androids rise in the mobile world, and you have a pretty good match. If you’ll endulge us a second, let’s rephrase it as a computer hardware analogy: in essence we’re a dual core machine, capable of working on iOS apps on one core, and Android apps on the other, while taking advantage of our design co-processor across both.

In many ways the Android side of things is still an experiment, a way of putting a toe into the water to see what happens. So far we’re pleased with the results, but it’s early days. We’re going to be writing a series of blog posts over the next few weeks about the experience, should be quite interesting!

So what can you expect from the Shifties over the next few months? Here’s our current plan:

  • New version of Pocket Weather AU for iPhone (hopefully released to Apple today)
  • New versions of Pocket Casts for iOS and Android (hint: we’re building a platform here, not a podcasting app as such…there’s a LOT more in the pipeline for Pocket Casts)
  • New version of Pocket Weather AU HD for iPad
  • New versions of our world weather apps
  • New versions of Pocket Weather AU for Android to slowly build up the feature list to match the iPhones
  • What, that’s not enough for you? ;)

So let’s put aside the iPhone vs Android war, it’s pointless, both platforms have their merits and neither one is really superior to the other. It all depends on your preference, and having a choice is a good thing as far as we’re concerned. But more importantly, you can enjoy the benefits of Shifty Jelly on both…now isn’t that a load off your minds? Now go be good little boys and girls and buy up all our apps so we can eat for another week! No really…I’m hungry…

27
Oct

Sure It Does, You Just Need Big Pockets

Up until recently we’ve had a todo list much longer than any human arms I’ve ever seen. Every week would see us complete one item only to add two more. Todo lists you see, often follow a very accelerated version of Moore’s Law. But we’ve got a secret weapon now: the time to do things (having gone out on our own almost a month ago) and the motivation to (in a very small way) set the world on fire.

So today we’d like to show off something that’s been on our todo list since we first released Pocket Weather AU HD for the iPad. Version 1.2 to be precise.

Featuring Tides:

Warnings:

Detailed Forecasts:

Yes indeedy, you can get your tides, state warnings, detailed forecasts, icons in landscape view and so much more in this new version.

At this point we’re providing an intermission for those who don’t care how this stuff is built. Don’t feel bad, the lights are on, we’ll clean up all the popcorn you’ve managed to spill everywhere. Last chance!

Now let’s talk about just why this release took so long. We promised that when we went into this full time we’d no longer accept compromise, and we meant it. This version was ‘ready to go to Apple’ 3 weeks ago. In the past it would have been myself, at 1am on my couch looking at things and going ‘close enough’ and pressing the submit to iTunes button. When you’re tired anything that’s working starts to look good. Since then we’ve rewritten the warnings feature twice, the tides three times and played with two different ways of showing you detailed forecasts.

After each re-write I’d hand the iPad over to Phil and ask him for feedback. Phil was brutal about everything he didn’t like, which initially made me very defensive, but I’d go and do it because I knew he was right. It was jarring, I wasn’t used to reworking features that worked, and were bug free, with the sole justification being ‘we can do better’. It was also hard to break out of the “we don’t have time for that” mould from our former lives as out of hours developers. After each iteration though we both knew we’d created a better product. Things you’ll never see like that the initial tides screen having left and right buttons (instead of swipe). Then there was the original detailed forecast design that had the day panels sliding left and right to show more or less content. Don’t even get us started the original warnings screen which had resizable panels of all things. In some cases we re-wrote it because we knew we’d taken shortcuts, other times (like with the slidey detailed forecast panels) we realised we’d gone too far the other way and made something a lot fancier and less intuitive than it could have been. In the end we finally had a version that Phil & I approved of, and one which was much better for the process we’d gone through.

There’s three obvious lessons from all of the above:

  • Getting things right often means getting things wrong, but being willing to change them.
  • When people look at a final product and estimate the effort required, they’ve left out the biggest component, all the rework and tweaking that led to that final version (common example from stack overflow).
  • Pocket Weather AU HD is awesome…have you bought it yet?!
8
Oct

Website Refresh

After a lot of hard work in Camp Shifty our new website is ready to roll: http://www.shiftyjelly.com.au/. Why not head over and check it out?

The next few weeks will see a refresh of a lot of our products, starting with Pocket Weather AU HD. Here’s a small sneak peak of the new tides area:

6
Sep

Crossroads

There are times in everyones lives, where you stand at a fork in the road, looking at two differing directions, and having to choose one. ShiftyJelly found itself at just such a point a month or so ago. We have been in the App Store now for two years, working on our apps in our ‘spare time’ while all working full time jobs. The problem is that we don’t really have spare time, that’s just a euphemism for time that we really want to be spending with our families, friends and having fun. Sure we’ve had fun doing this, but it was really starting to wear us down. The last few releases of our products have contained some fairly obvious bugs and it was getting harder and harder to maintain the motivation to open the laptop at 11pm at night and start coding. We are insanely passionate about quality, so this was really starting to get to us.

Introduction aside, we stood at a fork. In one direction was either selling or shutting down ShiftyJelly, in the other was resigning from our full time jobs and taking the leap into doing this full time. In truth there was only one option, but it was not an easy one. To those of you who think we sold out or were going to shut down, shame on you! We resigned our jobs, and it’s full steam ahead!

So what does this mean? Initially it means that we’ll be busy looking for office space, sorting out legal documents, registering various bits and pieces, so we’ll be distracted for a little while. Once the transition period is over though, it means that ShiftyJelly is about to bring it’s A game. No more late night rushed releases, no more cutting corners, just pure unadulterated awesomeness. If you’re one of our competitors, consider yourself on notice. If you’re one of the many companies we turned project work down for, we will now consider it. Best of all, if you’re one of the people that has purchased one of our applications, or supported us, we’re finally going to be able to devote 100% of our time and energy into making products that blow your mind. We’ll also be updating all of our existing products to finally make them what we’ve always wanted them to be, not just what we had time for them to be.

We’ll be keeping you up to date over the next few weeks as we make the transition, but for now we leave you with this teaser image. Who could that be in the shadows…

Shifty Eyes

20
Jul

A Day In The Life Of A Part Time Developer

We’ve had a lot of email recently. Probably because some genius thought it would be a good idea to start putting email us buttons into all of our applications. While it has increased our workload a bit, we’d prefer that to people just getting frustrated, deleting our application then telling all their friends how bad it is. The emails vary from ones that are quite funny to ones that are quite angry. I’d estimate that 9 times out of 10 the answer is very simple, and people normally walk away (assuming that’s what you do after reading an email) very happy. It’s funny, sometimes it almost seems that people are happier to get a buggy application that you then fix (after they find the bug) than to receive a perfect, bug free application. In quite possibly the longest segue in ever, that’s what I want to talk about: Quality, Features and how shiftyjelly applications are made. Possibly unicorns and rainbows too, I haven’t decided.

Most people assume that we’re some large-ish corporation, which I’d like to put down to the amazing quality of our applications, and the fact that ‘shiftyjelly’ is a very serious business like company name. I can see the latest IBM board meeting: “Who did we outsource all our IT work this year Bob?”. “Why shiftyjelly Frank, who else? Dependable chaps the lot of them.”. In truth a typical day in the life of a shiftyjelly goes something like this (there are 3-4 of us btw, depending on who’s counting and how, you can read more about that here):

  • Wake up
  • Eat breakfast
  • Go to our full time jobs (which have nothing to do with shiftjelly)
  • Come home
  • Eat dinner
  • Be social
  • Put the kids/wife/dogs to bed
  • Decide whether to code like a mad monkey or just crash into bed

There’s a point here right? If you’re still reading my guess is that’s what you’re wondering. Well the point is this: we’re just 3-4 part timers working in the wee hours from our couches. It might sound more glamorous if I told you my couch is leather, but really, sometimes it’s just hard work. We make a little money, ’tis true. When split 3-4 ways it’s not a lot though, which you can probably guess by the fact that we still all work full time elsewhere. But we don’t do this for the money. If we did we would have been much better off working the graveyard shift at a service station (gas station for the Americans out there). It would pay more, and I hear the employee discounts are really awesome. No we do this because we love it. Not always, not every day, but we really do love it. Some days we hate it, we chase down excruciating painful bugs for hours on end, sometimes in circles. Some nights you end up giving up and just reverting all the changes you made (thank goodness for source control). But most times it just seems cool. We’re making applications that people use every day. Roofers, tradies, fishermen, office workers, cyclists…even grandma. We’re also motivated by our competitors, perhaps because we’re all alpha males, but every time one of them creeps above us in the charts the coding nights become more frantic, the features get more elaborate, the whole virtual office (we’re separated by many kilometres) hums. All this just for the pure fact that we refuse to be beaten.

So on to the point (yes I know I promised it paragraphs ago): we love you guys, we really do. We love hearing from you. It pains us that we cannot add features faster than we do, but we’re trying. Some days we feel like we’re working 2 jobs. So yes we’re upgrading all our apps to support that fancy new iPhone 4 display, yes we’ll keep adding features to our new iPad versions, yes we’ll never forget about the old iPhone apps, yes we’ll fix all those little annoying bugs that slip through our 2am testing…but it will take time. And until someone comes along and hands us a million dollars (I know, we’re cheap, right?) we’ll probably stay at our day jobs, and it will always take time.

Follow

Get every new post delivered to your Inbox.

Join 32 other followers